Auricrest Botanicals Ltd. is committed to protecting your personal data and handling technical information responsibly. This policy outlines our collection procedures, data storage practices, and the individual rights available to you under relevant privacy statutes.
The legal data controller responsible for the processing of personal information collected through this website is Auricrest Botanicals Ltd. You may contact our administrative team regarding data governance questions by utilizing the primary contact form available on this website.
We manage and safeguard your records in strict compliance with UK GDPR and the Data Protection Act 2018 alongside the governing legislation of United Kingdom. Should any wording on this page conflict with official statutory requirements, the governing legal framework always takes precedence.
We gather personal details that you voluntarily submit through our online contact form, including your name, email address, and message text. In addition, our web hosting servers automatically compile standard technical logs, which capture your IP address, browser version, operating system, and visit timestamps, while privacy-conscious analytics tools measure aggregate page views.
We process voluntary contact communications under the legal basis of legitimate interest to provide helpful replies to your inquiries. Web server logs are processed under our legitimate interest in preserving infrastructure security, preventing malicious traffic, and resolving software faults. Analytics data is processed strictly on the basis of your explicit consent.
Direct correspondence received via our contact form is retained for the timeframe required to conclude the inquiry and manage administrative records, not exceeding twelve months. Server connection logs are automatically overwritten or deleted within thirty days, and analytics summaries are stored indefinitely only as anonymized statistical records.
We collaborate with third-party service providers, including web hosting vendors, content delivery networks, and privacy-compliant analytics platforms, to keep our website operational. These entities process necessary technical data under formal confidentiality terms and are strictly barred from using your personal records for unrelated commercial aims.
Under applicable data protection laws, you retain the right to request access to the personal data we hold about you, request the correction of inaccurate details, or demand the deletion of your personal records. You also have the right to object to data processing, revoke previously granted cookie consent, or lodge a formal inquiry with your national data protection authority.
Have a question about a formula? Email shop@auricrest.info or ring +44 1603 637 753 during Mon-Thu 07:45-17:00, Fri 07:45-16:00, Sat 09:00-15:00. We reply to all inquiries within one business day.
